Services

What we do — in detail

Two tracks: AI integration and engineering for highload systems. On most projects they go hand-in-hand — because an AI feature still needs to handle production load, and a highload system today often needs an intelligent assistant or search.

Track 1

AI integration and LLM systems

We help you embed LLMs in your product so they work in production, don't hallucinate, and don't blow your token budget.

/01

AI integration into your product

We embed LLM functions where they deliver real business value. We start with the cheapest solution: prompt + base model. We only add complexity when evals show that without RAG / agents / fine-tuning, you won't hit your goals.

  • Chat assistants and copilotsIn your product, in admin tools, in IDE extensions. With context from your system and tool-use.
  • Generation and summarizationProduct descriptions, reports, call summaries, email templates — with quality control and brand tone.
  • Smart search and auto-completionSemantic search, query rewriting, intent classification.
  • Classification and extractionTicket categorization, entity extraction, email and invoice parsing.
/02

RAG and enterprise search

We turn your documents into a question-answer system with citations and hallucination control. Chunking, hybrid search, re-ranking, fact-checking, eval — we measure every stage.

  • Vector infrastructurepgvector, Qdrant, Weaviate — we choose based on load and operational constraints.
  • Hybrid searchCombining BM25 and embeddings with fusion strategy for your domain.
  • Re-ranking and query rewritingCross-encoder re-ranking, HyDE, multi-query — what actually moves recall.
  • Eval and quality controlRagas, golden datasets, faithfulness and context precision as release KPIs.
/03

AI agents and process automation

Multi-step agents that execute actions in your system through tool-use and MCP. Key rule: human-in-the-loop where the cost of error is high.

  • Orchestration and graph agentsLangGraph, custom orchestration, state machines — managing complexity without "magic".
  • Tool-use and MCPFunction calling, Model Context Protocol, safe integrations with your APIs.
  • Sagas and compensationIf an agent step fails — there's rollback, retry, and clear audit trail.
  • Human-in-the-loopApproval stages, escalation to support, transparent operator UI.
/04

LLMOps and AI infrastructure

Production infrastructure around models: gateway, caching, observability, ratelimiting, eval, A/B tests, fine-tuning. The layer people forget about until the first bill arrives.

  • Model gatewayRouting Claude / GPT / Llama by task type, fallback, A/B tests, unified API.
  • Caching and batchingSemantic cache, prompt cache, request batching — typical savings 40–70%.
  • Observability and evalLangfuse, OpenTelemetry, traces, golden datasets, regression tests.
  • Fine-tuning and self-hostedLoRA, SFT, DPO. vLLM / TGI / Ollama on-prem where data can't leave your network.
/05

Low-code automation and integrations

When you need to quickly wire up several systems — CRM, messengers, document stores, forms — and run AI logic through them, low-code platforms do in days what code would take weeks.

We don't pretend low-code replaces engineering. But in the right place it's the fastest path from idea to a working process — and often the first iteration before rewriting in code.

  • Platform choiceZapier, Make, n8n. We pick based on compliance, on-prem needs, operation volume, and budget.
  • AI flowsLLM nodes, RAG calls, classification, and summarization right inside Zapier / Make / n8n flows.
  • Self-hosted n8nWhen data can't leave your perimeter: we deploy n8n on-prem with auth, audit, and backups.
  • Migrating low-code → codeWhen a flow outgrows the platform, we move it into a regular service without losing history or logic.
Track 2

Architecture and highload engineering

In parallel, we do what the team has been doing since 2013: architecture, performance, migrations, infrastructure, and SRE. For AI services and classical products alike.

/06

Highload architecture

We design systems that handle spikes and grow predictably under load. From scratch or on top of existing code — without "rewrite everything". We don't idealize microservices or pray to the monolith — the solution depends on your team and domain.

  • Design from scratchSystem design, stack selection, roadmap from MVP to production-ready.
  • Event-driven and CQRSOutbox pattern, saga orchestration, exactly-once semantics on Kafka / NATS.
  • Multi-region and failoverActive-active and active-passive schemes, disaster recovery drills in production.
  • API designgRPC / REST contracts, versioning, BFF layers, public API for publication.
/07

Performance audit and load testing

We take your service, metrics, and traces — and in 2–4 weeks deliver a report showing: where, at what RPS, and why it breaks. We count specific bottlenecks, not "it's generally slow".

  • Service profilingpprof, async-profiler, eBPF tools, flame graphs on hot paths.
  • Database analysisEXPLAIN ANALYZE, pg_stat_statements, indexing strategies, lock contention.
  • Load scenariosk6, Gatling, JMeter — realistic profiles, not "load everything".
  • Capacity planningWhat you get for $X in the cloud, and where money goes to waste.
/08

Migrations and refactoring

We know how to safely decompose monoliths, extract services, and change storage without downtime or "rewrite from scratch". Approach: strangler-fig — each step is measurable and reversible.

  • Monolith decompositionDomain-driven decomposition, bounded context extraction, gradual service extraction.
  • Online database migrationsEngine migration, sharding, schema changes under load without downtime.
  • On-prem ↔ cloudMigration to AWS / GCP, lift-and-shift with subsequent cloud optimization.
  • Cloud cost reductionRight-sizing, Spot/preemptible, FinOps approach — typically −30…−50%.
/09

Infrastructure, platform, and SRE

We raise Kubernetes platforms, set up GitOps, observability, and on-call processes. So it works not on paper, but at 3 am. A good platform is one where a new team ships on day one.

  • Kubernetes platformMulti-tenant clusters, namespace-as-a-product, sane defaults for teams.
  • GitOps and IaCTerraform, Argo CD, Flux. Infrastructure is code that gets reviewed.
  • ObservabilityPrometheus, Grafana, OpenTelemetry, Loki/Tempo. Metrics, logs, and traces.
  • On-call and postmortemsSLO, error budget, rotations, blameless postmortems, culture of reliability.

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